We suggest you arrive at least 20-30 minutes prior to your scheduled treatment time. This will allow time to arrive at the hotel, check-in with spa reception on the B3 level, and receive a proper tour of our facility. Arriving late will impact your service time as all treatments will end at the originally scheduled time.
No outside food or beverage items are permitted.
Upon check-out, a 20% service charge will be automatically added to all services.
Please refrain from using your mobile phone in our relaxation area before/after services.
Please allow us 24-hour advance notice should you need to cancel your appointment. Late cancellations will be payable in full.
Guests under the age of 14 are welcome in the pool & fitness area if accompanied by an adult. In the wellness area guests 18 years of age are welcome to receive services.